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For account, billing, product, or workflow support, support tickets are the official tracked route. WhatsApp via AutoChat is for faster intake and follow-up.

Frequently Asked Questions

Still need help?

Open a support ticket first so the request is tracked properly. Use AutoChat-powered WhatsApp when you need a faster intake conversation.

Open Support Ticket WhatsApp Intake

Submit a CheckFlow support ticket

Create the tracked request inside CheckFlow support for product, workflow, account, and billing questions.

AutoChat WhatsApp intake

Start a faster CheckFlow support conversation through AutoChat-powered WhatsApp with product/source context already included.

Start WhatsApp intake

How to get a quick, useful answer

You can reach the CheckFlow team through the support ticket form on this page, the live chat window, or by email at support@checkflow.net. Whichever you choose, a few details in your first message usually save a round of back-and-forth questions.

What to include in a support request

The product you are using and its version, which you can find on the extension's details screen in your browser's extensions page.
Your browser name and version, and your operating system.
The exact steps that lead to the problem, what you expected, and what happened instead.
A screenshot or the exact error text, with personal information removed.
For billing or license questions, the email address used at checkout.

Quick checks you can try first

Open your browser's extensions page and confirm the extension is installed and switched on.
Update your browser, then reload the page or tab where the problem appears.
Temporarily turn off other extensions to see whether one of them conflicts.
Try a fresh browser profile to rule out a damaged setting or cached data.

Keep your account safe

Never post license keys, passwords, or payment card details in public reviews, forums, or screenshots. A support request does not need your password, so do not send it to anyone. If you receive a message that claims to be from CheckFlow and asks for card details or a password, do not reply; contact us through this page instead.